About Whisperwoods

Whisperwoods is a small online store with customer support based in Auckland, New Zealand. We create and curate meaningful pet memorials designed to help families keep the memory of a beloved companion close.

What we offer

Our range includes personalised ceramic pet urns, ready-to-ship keepsake urns, memorial plaques and custom pet portrait gifts. Custom ceramic pieces are handcrafted to order by experienced production partners in China, while our customer communication and order support are managed from New Zealand.

Our approach

• Clear information: we aim to show accurate sizes, capacities, materials and estimated delivery times.
• Thoughtful customisation: each personalised order is made using the photos and instructions supplied by the customer.
• Human support: questions are handled by our New Zealand-based team rather than an anonymous marketplace.
• Respectful service: we understand that memorial purchases are personal and often made during a difficult time.

Contact us

Questions about sizing, photos, delivery or an existing order are welcome. Email hello@whisperwoods.co.nz.