Shipping policy
🚚 Shipping Policy
Most of our custom products are handcrafted and shipped directly from China to AU and NZ.
Please allow 2 weeks for processing and packing before dispatch.
📦 Shipping Fees
We offer a flat international shipping rate of $30 per order, which includes both international courier service and local delivery.
⏱ Estimated Delivery Times
- Production Time (custom items): 2-3 weeks
- Shipping Time: 2 weeks after dispatch
- Total delivery time: 4–5 weeks
📍 Delivery Method
We partner with trusted global couriers for international delivery.
Please ensure your phone number and delivery address is correct and complete, including rural/urban selection if applicable.
❗ Notes
- We do not offer pickup or urgent delivery at this time.
- If you provide an incorrect address or refuse delivery, reshipping fees will apply.